This presentation is designed to help caregivers better understand why the person they are trying to help may at times exhibit ‘challenging behaviors.’ Participants will learn to develop better communication skills by emphasizing the value of empathetic and supportive communication. The overall goal of the session is to reduce or minimize unproductive conversations and resistive behaviors by using effective verbal and physical skills.
The presentation is approved for 1.0 contact hour for:
Members: $40 per person
Non-Members: $80 per person
Barbara Speedling is the Quality-of-Life Specialist for Innovations for Quality Living. Barbara provides staff education and program development designed to satisfy a broad range of special needs. Guidance is offered to community, residential and long-term care service providers in the development of programs and services to improve the care of individuals with Alzheimer’s disease and related dementia, mental illness, brain injury and complex psychosocial needs. Barbara began her career in long-term care in recreation therapy, later specializing in the development of environments and programs for people with dementia and mental illness.