This two-part series will enable participants to be able to:
Part 1: Strategies for Achieving Compliance and Quality
This session offers an in-depth look at the regulatory expectations for the prevention of abuse, neglect, and exploitation in long-term care. The impact of the CMS “Do Not Proceed” symbol on consumer perspectives on long-term care will also be discussed. Advice and resources on developing viable, efficient quality assurance systems for staff education and competency, reporting and investigation, and performance improvement are a focus of this session.
Part 2: Recognizing and Responding to the Subtleties of Abuse, Neglect, and Exploitation
Abuse may be as overt as a bruise resulting from a physical assault or as subtle as a caregiver pretending not to hear a request for assistance. The focus of this discussion is on recognizing the broad range of events and circumstances that constitute abuse, including those that may not rise to the level of a reportable abuse, but are offensive to the resident. The increased potential for episodes of abuse and neglect when staff education, training and oversight are insufficient is a focus of this session.
This program is approved for 2 contact hours for:
Members: $70 per person
Non-Members: $210 per person
Barbara Speedling is an author, educator, and management consultant at the forefront of person-centered care. An innovator with more than 30 years of practical experience within the adult care community, she is the expert providers turn to when they want to ensure that the services they provide meet not only the physical needs of their residents, but their emotional and psychosocial needs as well.