FeedForward – Creating a Culture of Feedback

Live and On Demand Access

The webinar will be recorded. All participants registered prior to the live event will have access to both the live and on-demand versions. Participants registered after the live event will have access to the on-demand version.

Webinar Description

Feedback is one of the most powerful drivers of growth, yet in many organizations it’s avoided, mishandled or seen as a one-way critique. To build a thriving culture, leaders and teams must reimagine feedback — not as a performance review, but as an ongoing conversation that fuels trust, learning and progress.

This webinar is an interactive workshop that equips leaders and teams to normalize feedback and make it a daily habit. By shifting the focus from criticism to growth, participants will learn how to turn feedback into a positive, forward-looking practice that strengthens both people and performance.

In this workshop, participants will discover how to:

• Create psychological safety that makes feedback safe, constructive and actionable.
• Deliver feedback that is clear, compassionate and growth-oriented.
• Invite and receive feedback with openness and curiosity.
• Transform feedback into feedforward — a culture where people don’t just look back at what happened, but look ahead to what’s possible.

This workshop helps organizations move beyond silence or fear into a culture where feedback is not just given, but welcomed because it’s understood as a tool for connection, development and success.

Continuing Education Credit

This webinar is approved for 1 contact hour for:

• NF administrators
• Assisted living managers
• Department heads
• Nurses

Registration Fees

Members:   $40 per person
Non-members:    $120 per person

Speaker

Spencer Morris has over 17 years of experience in the skilled nursing industry. Spencer began his career in long-term care as a director of marketing and admissions, transitioned to a licensed nursing home administrator and later became a regional director of operations. During his years of operating, overseeing and supporting multiple facilities, Spencer realized the importance of hiring and developing great leaders, in addition to improving team culture. In partnership, these two principles would produce the clinical and financial results. Two years ago, Spencer started his own company called Pathway Consulting where he supports many teams in focusing their efforts on intentional leadership and team culture development.

• Training Hours: 1.00